For full details on safety protocols
My name is Garrett Holmes. I replace residential window glass in the Oakville/Burlington area (since 2018).
That is all I do, and I do it well.
I live in Oakville, and I am also a student (and play football) at Western University (London), but run my business year round.
If your window glass always looks dirty, is foggy/iced on the inside (in the winter), and it feels cold near the window in the winter and too hot in the summer, that likely means the inner seal of the window glass is broken and it is no longer working properly. This will result in mold and mildew buildup, possibly damaging the entire window. It also means more expensive heating and cooling bills.
No matter what anyone tells you, this can't be effectively "repaired". The window glass needs to be replaced.
Most people think this means they have to replace the whole window (frame and all), which can cost thousands of dollars, but it doesn't. In most cases, you can replace just the glass for a fraction of the cost (for example an 18" x42" piece of glass can cost as little as $186 plus tax, installed and fully guaranteed!).
Call me today for a free "contact free"estimate!
ABOUT THE PROCESS
COVID 19 has changed the way we all work, and as a result I've upgraded my promise to you:
"A great product, at a great price, with great and safe service"
Step 1: The estimate:
I can do either a "contact free" estimate, or I can come to your house - it is your choice. Either way, simply call me at 289-981-2829 to receive it. For the "contact free" estimate, all you will need is your cell phone, a tape measure and 15 minutes of your time. When you call I'll pull up a Google Maps Streetview image of your home. This gives me an idea of what I am working with.
Then, together we'll go through the number and sizes of the windows you need. After we're done I'll get back to you the same day via email with an estimate.
Step 2: You decide if you want to proceed with an order:
If you chose the "contact free" estimate and you want to proceed we then book a time for me to come to your home to do a "final" measurement. It will take about 30 minutes and I do the measurements from inside the house.
When I arrive at your home I will be wearing gloves and a mask. When you answer the door I will step back 6 feet. Before entering your home I will put a new and sanitized protective sleeve over my footwear.
When I enter your home I will not need to touch anything as long as you have moved any furniture away from any windows that I need to measure.
If you have high windows, I will bring a sanitized ladder into your house (with santized protective sleeves on its "feet").
The ladder is an "A" frame ladder which will not lean on/touch anything.
I will wipe down with a disinfecting sanitizer, any glass that I do touch.
Step 3: Confirming your order via email/payment of deposit/ placing of order:
After I leave I will put together the final quote (which should be the same as the original estimate - just with more precise sizing), which I email to you same day for you to review. You then agree via email that you want to proceed and send me the deposit (50% of the value of the order).
Once I have received the deposit, I place the order.
It will take approximately 3-4 weeks for the glass to be delivered to me. The window glass I use comes from a factory in the U.S., from a company called Cardinal - the best window glass in the business!
Step 4: Installation:
Once I receive the glass I will call you to schedule the installation. Installation time depends on the number and size of windows. Ten windows of 18" x 42" size would typically take about 1.5 hours to install.
On the day of the installation, I will use the same protocol as for Step 2 above when arriving at your home. The only difference is I may bring a helper if necessary (my father). Additionally, when bringing the glass into the house I utilize our "glass out/glass in" protocol (each piece of glass is brought into the house individually) which minimizes contact with surfaces. The glass is removed from the window (we dispose of all glass), never touches the ground or any surface, and the new glass is brought in and placed directly in the frame. We typically do not even touch the window frame and all glass is sanitized after installation.
We are very clean - you won't know we've been there (other than your clear new glass)!
Once the installation is complete, the remaining 50% of the total cost is due.
"Garrett did my whole house in one day. There are 44 windows in total and they are of a number of different shapes and sizes. Garrett measured them all correctly the first time. He even took a couple of the curved ones out and made tracings of them to send to the manufacturer so there would be no mistake. There was no mess, he was quick, neat, and efficient. He delivered exactly what he promised. The change was spectacular, the new glass has made a big difference to the overall look of the house".
"We had a fairly big job - 14 windows. The change is unbelieveable! Not only is the house brighter and the views much better, but you really notice a change in temperature. We can now sit by the window in the summer without feeling too hot! Garrett was in and out in a couple of hours. He knows what he is doing. Great value - I'd highly recommend Garrett's Window Glass Replacement".
"I had a small but challenging job. Six windows. Problem was the builder had used very inferior glass and installed it improperly which made it very difficult to get out without damaging the entire window frame. Garrett was up to the challenge and I know spent far more time on it than he planned. I'm sure others would have walked away from the job. Not Garrett - he worked through it. Very happy with the work. Great value".
"When I noticed the foggy windows, I thought I was in for a very expensive and painstaking process. When I called Garrett and he took me through the process and costs... I was very pleasantly surprised. He showed up on time, was neat and clean in his work, and it was done in a couple of hours. Cost me a lot less than I thought it would, and it makes a big difference to the comfort of the house".
"Garrett did a great job start to finish. The new windows look great and make a big difference to the temperature inside the house. A great, and not too expensive, investment!".